In e-commerce, trust is everything. Buyers need to know that their money is safe, sellers need assurance that they will be paid, and partners need confidence that the system is transparent and reliable. At Tafrico, we’ve made trust and transparency the foundation of our marketplace.
Our goal is simple: to create a safe, fair, and reliable environment where everyone—buyers, sellers, and partners—can thrive.
1. Secure Payments You Can Rely On
We integrate with Zimbabwe’s most trusted payment systems, including:
- Ecocash & OneMoney for mobile transactions.
- Zimswitch for local card payments.
- Bank transfers for larger purchases.
Every payment goes through secure, encrypted channels, ensuring your money is always protected. Sellers are assured of payouts, and buyers never risk losing their funds.
2. Buyer & Seller Protection Policies
Tafrico has clear policies in place to protect all parties:
- Buyers can raise disputes if items are damaged, not delivered, or not as described.
- Sellers are protected against fraudulent claims.
- Both sides can rely on a transparent resolution process that ensures fairness.
We make sure everyone understands their rights and responsibilities—no hidden rules, no unfair surprises.
3. Clear Pricing & No Hidden Costs
Unlike many platforms that hide extra fees, Tafrico’s pricing is straightforward and transparent.
- Sellers know exactly what subscription or commission model applies to them.
- Buyers see full costs upfront before checkout.
- Partners have clear agreements without hidden clauses.
Transparency builds trust, and we are committed to being upfront at every step.
4. Honest Communication Tools
To reduce misunderstandings, Tafrico provides direct communication between buyers and sellers. Buyers can ask questions, confirm product details, and negotiate services, while sellers can provide accurate answers. This openness prevents confusion and strengthens relationships.
5. Accountability in Every Transaction
We monitor transactions, review complaints, and take action against any dishonest practices. Whether it’s counterfeit goods, misleading descriptions, or poor service, Tafrico holds sellers accountable while protecting buyers. This ensures that only trustworthy sellers thrive on the platform.
6. Building Confidence in E-Commerce
Zimbabwe is still growing its digital economy, and many people are cautious about online trade. Tafrico’s long-term commitment is to educate buyers and sellers, show them the benefits of secure online business, and create a culture of trust in e-commerce.
Why Trust Matters
When buyers feel safe, they buy more. When sellers feel protected, they invest in growing their businesses. When partners know the system is fair, they bring more resources to the table. Trust is the key that unlocks growth—and Tafrico is committed to keeping that trust at the heart of everything we do.
👉 Trade with confidence. Choose Tafrico—where transparency builds trust.
